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Wednesday, 21 February

Rakes and Ladders - March 31 FM Digest

International facilities management service provider, Servest, has been awarded the bronze award from the Armed Forces Covenant Employer Recognition Scheme (ERS).

ERS encourages employers to support the Ministry of Defence and inspire others to do the same. The scheme encompasses bronze, silver and gold awards for employer organisations that pledge, demonstrate or advocate support for the armed forces community and align their values with the Armed Forces Covenant.

To be awarded the bronze award, Servest had to meet certain requirements including a pledge to support the armed forces, comprising of existing or prospective employees who are members of the community. Servest also had to demonstrate that it is armed forces friendly and is open to employing reservists, armed forces veterans (including the wounded, injured and sick), cadet instructors and military spouses/partners.


BIFM to develop new technology working group

FM professionals with an interest in how technology and innovation will continue to influence the way facilities management is delivered are being invited to contribute to the debate by joining a new working group being formed by BIFM.

The group will explore the role of technology and its impact on how facilities management can be planned, managed and developed, with the aim of producing a new suite of information and guidance to help FMs understand and embrace the new solutions and practices that technology will bring to the role.

BIFM’s research and information manager Peter Brogran said: “The opportunity that technology presents to change the way FM works is huge, but it will have to be leveraged by skilled and knowledgeable professionals who understand how best to facilitate the convergence of people, place and process for business."

Expressions of interest can be made to the BIFM research and informaiton team by emailing


Hospital hospitality

Medirest has been awarded the contract to provide the staff and visitor restaurant services for London North West Healthcare NHS Trust.

In addition to winning the patient dining and soft FM partnership contract with the Trust, Medirest will now be responsible for developing the new offer for restaurant catering services which aims to promote the wellbeing of patients, visitors and Trust personnel.


Sussex Cricket

Sussex Cricket's Central County Ground in Hove  is embarking on a partnership with events hospitality provider, Centerplate. Under the arrangement, Centerplate will work alongside Sussex Cricket’s commercial  team in delivering  public and hospitality catering on matchdays and maximising the revenue earning potential of its flexible, recently extended and refurbished facilities which can accommodate parties from 14 up to 800 guests in five areas including.

Jim May, Sussex Cricket Chairman, said:  "We have run our own catering and events operation in house since 2007.   However, in view of the need to invest in the business we looked at options last year and decided that a partnership was the way forward.”


Northumbria University ranked in top ten universities for facilities

Northumbria University Newcastle has been ranked in the UK’s top 10 universities for its facilities in the 2017 Times Higher Education Student Experience Survey.

The survey is based on the responses of more than 15,000 undergraduates rating their university across 21 measures. Students were asked to rate university facilities, including sports facilities, bars and shops on campus, and library facilities.

Student Living by Sodexo has been managing all of Northumbria University’s accommodation for the last year, with responsibility for over 3,300 beds in the University’s campus. As part of this contract, Student Living by Sodexo manages the Trinity Square accommodation village in Gateshead, which houses nearly a thousand students and features a library hub, fitness suite and sports pitches.

Damon Kent, Director of Campus Services at Northumbria University said: “This is a great accolade for us, especially as it was voted for by students. To come in the top 10 from 122 other universities in the UK is a testament to the hard work of the facilities team at Northumbria, who have created a fantastic environment in which our students can live and learn.”


London Borough of Lewisham

Churchill will deliver cleaning and associated services to approximately 50 council properties, comprising municipal and administrative buildings, libraries and children’s and families’ centres, in the London Borough of Lewisham. The contract will run for three years with a possible further two terms of 12 month extensions.


Islington and Shoreditch Housing Association

Mitie’s property management business has been awarded a new, long-term contract with Islington and Shoreditch Housing Association (ISHA), worth £21million across the full term. Mitie will deliver responsive repairs and voids works to social housing properties across the six London boroughs for ISHA.

The new five-year partnership, has the option to extend by two further five-year periods.

Clare Thomson, ISHA Chief Executive said “This procurement process is one of the most important contractual relationships for the ISHA Group. The success of our working together will very much be judged by how satisfied our customers are with these essential services.”

Picture: Mitie will be in trouble for not teaching this lad how to use a ladder safely

Article written by Brian Shillibeer


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