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Friday, 23 February

Contract Given to Receive Optimum Service

Optimum Group Services (Optimum) has been appointed to undertake full mechanical planned preventative maintenance (PPM) and reactive works at the John Howard Centre, a Category B secure mental health unit in East London.

It houses male and female clients, mainly from referrals, from the Home Office or local courts. The site comprises six buildings within a secure 5.2m perimeter fence.

Within the agreed contract, Optimum will be responsible for mechanical, reactive and statutory maintenance and water hygiene management, delivered by a dedicated team of resident engineers. This service will be backed up by a mobile support team.

Optimum has implemented a full computer-aided facilities management (CAFM) system on site that is used to monitor all PPM and reactive works to ensure compliance and response times.

In addition, Optimum provides a full 24 hour managed helpdesk facility for the East London NHS Foundation Trust, with trained operators handling calls from all parts of the Trust and engaging the correct supplier or sub-contractor to attend the site where required.

Article written by Mike Gannon

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